Handmade from recycled gold

Your benefits

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Our satisfaction guarantee

We want to build a good and lasting relationship of trust with our customers. That's why we do everything we can to ensure that you are 100% satisfied with your piece of jewelry and with RENÉSIM's customer service.
If you are not completely satisfied with the result, we will rework your piece of jewelry free of charge after purchase.

Your personal Jewellery Consultant

We will assign you a permanent contact person from our friendly and competent service team. You can contact this personal jewellery consultant by phone or email with all your questions. If you wish, we will also be happy to arrange a personal consultation appointment with you in our offices at Amirplatz 1 in Munich.
Are you interested in a piece of jewelry with an individual design? Our jewelry consultants will respond to your personal wishes and ideas and, in close cooperation with you, will create the piece of jewelry of your dreams. As usual, we only use the most beautiful gemstones and the highest quality precious metals.

30 days unlimited right of withdrawal for jewellery and watches

In addition to the statutory right of withdrawal, RENÉSIM offers you the option of revoking your declaration of intent to purchase jewelry or watches without giving any reason within 30 days of taking possession of the goods. Otherwise, the terms of the statutory right of withdrawal apply, which you can view here .

This also applies to jewelry that was configured on our website.

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Free ring size adjustment

The ring is beautiful, but unfortunately you misjudged the size? Our satisfaction guarantee also includes a free subsequent adjustment of the ring size. Contact your personal Jewellery Consultant or write to us at service@renesim.com . We will get back to you as soon as possible.
You can find out how to determine your ring size correctly here: Ring sizes .

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Free Shipping

Shipping is free for you and delivery is risk-free. We work with specialized valuables transport companies so that you do not have to worry about liability during shipping.

Conflict-free gemstones with independent certificate

RENÉSIM only uses diamonds that are guaranteed to be conflict-free. We strictly adhere to the guidelines of the Kimberley Process , which was created to combat the trade in conflict diamonds.
You will receive your diamonds or colored gemstones together with a certificate from an independent, internationally recognized testing institute (GIA, IGI or HRD). This certificate is a guarantee of both their authenticity and their safe origin.

Certified quality for gemstones and jewelry

You can be sure that we only use exquisite gemstones and high-quality precious metals. For each diamond you will receive a certificate from an internationally renowned, independent certification body (GIA, HRD, IGI). In addition, each of our pieces of jewelry is accompanied by a house certificate issued specifically by RENÉSIM, which certifies the high quality of the materials used. The certificate also guarantees that the piece of jewelry has passed our in-house quality control and meets our company's high standards.