Great service is easy to promise, but hard to deliver. Why not read for yourself what our customers have said?

Buyer protection
up to EUR 20,000
since 18 October 2012
customer reviews
Very Good

"Renésim really treats its customers like kings. The service is incredible. The jewellery is top quality and fair trade wherever possible, which has to be an important criterion especially when choosing gemstones. I can recommend Renésim very highly indeed." [translated from German]

Fabian G., München
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"The advice I received was excellent. The team takes a lot of time, makes a professional analysis of what I need, and helps me to find exactly the right piece.
I have always had the feeling that the staff made the effort to provide me with good advice and are happy to take the time to deal with my questions, whatever they are.
As well as that, the quality of the products is superb,
The company fulfilled all the commitments and dates that were promised.
Highly recommended" [translated from German]

Christian v., München
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"I was looking for a diamond and decided to order one online. After doing some research I found Renésim’s website. The customer service was very fast and professional and suggested ideas that I would not have thought of myself. Delivery was fast, and the quality is very good in my opinion." [translated from German]

Paul H., Vallendar
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"At first I was rather sceptical about ordering such an expensive product over the Internet. My goldsmith drew my attention to this dealer and assured me they were absolutely reputable. The sales representative, Ms Aghoro, was incredibly pleasant and patient, and helped me to pick out the gem that best fitted my wishes. Payment and delivery went without a hitch. Recommended without reservations" [translated from German]

Astrid M., Köln
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"The purchase process, regular information on the delivery status, packaging and the item itself were all flawless." [translated from German]

Michael K., Remagen
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"Very courteous, helpful staff who gave excellent advice and took a lot of time for the customer.
I can recommend Renésim 100 per cent!" [translated from German]

Maximilian Z., Unterföhring
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"Very good and pleasant sales advice, lovely jewellery." [translated from German]

Stefan W., München
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